Privacy policy
Effective Date: December 1st, 2024
Introduction
Rizer Inc. (“us”, “we”, or “our”) operates https://rizer.io (hereinafter referred to as “Service”).
Our Privacy Policy governs your visit to https://rizer.io and explains how we collect, safeguard, and disclose information that results from your use of our Service. We use your data to provide and improve our Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used herein have the same meanings as in our Terms and Conditions. Together, the Privacy Policy and our Terms and Conditions constitute your agreement with us (“agreement”).
Definitions
SERVICE means the https://rizer.io website operated by Rizer Inc.
PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information in our possession or likely to come into our possession).
USAGE DATA is data collected automatically, either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).
COOKIES are small files stored on your device (computer or mobile device).
DATA CONTROLLER means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are or are to be processed. For the purpose of this Privacy Policy, Rizer Inc. is a Data Controller of your data.
DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers to process your data more effectively.
DATA SUBJECT is any living individual who is the subject of Personal Data.
THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to, your name, email address, and other contact details.
Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing us at support@rizer.io.
Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. When you access the Service with a mobile device, this Usage Data may additionally include information such as the type of mobile device you use, its unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.
Tracking Cookies Data
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data who may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies (such as beacons, tags, and scripts) may also be used to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Service may not function properly.
Examples of Cookies we use:
• Session Cookies: to operate our Service.
• Preference Cookies: to remember your preferences and various settings.
• Security Cookies: for security purposes.
• Advertising Cookies: to serve you with advertisements relevant to you and your interests.
Use of Data
Rizer Inc. uses collected data for various purposes, including:
• Providing and maintaining our Service;
• Notifying you about changes to our Service;
• Allowing you to participate in interactive features when you choose to do so;
• Providing customer support;
• Gathering analysis or other valuable information to improve our Service;
• Monitoring the usage of our Service;
• Detecting, preventing, and addressing technical issues;
• Fulfilling any other purpose for which you provide the information;
• Carrying out our obligations and enforcing our rights arising from any contracts entered into between you and us (including billing and collection);
• Sending you notices about your account and/or Subscription (including expiration and renewal notices);
• Providing you with news, special offers, and general information about other goods, services, or events similar to those you have purchased or enquired about (unless you opt out);
• In any other way we may describe when you provide the information; and
• For any other purpose with your consent.
Retention of Data
We will retain your Personal Data only as long as is necessary for the purposes set out in this Privacy Policy. We will also retain and use your Personal Data as required to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. Usage Data is generally retained for a shorter period, except when used to enhance security or improve functionality, or when legally required to be retained for a longer period.
Transfer of Data
Your information, including Personal Data, may be transferred to and maintained on computers located outside your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data (including Personal Data) to the United States and process it there. Your consent to this Privacy Policy and the submission of such information represents your agreement to that transfer. Rizer Inc. will take all reasonably necessary steps to ensure your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will occur unless there are adequate controls in place, including the security of your data and other personal information.
Disclosure of Data
We may disclose personal information we collect, or you provide, in the following circumstances:
• Disclosure for Law Enforcement: If required by law or in response to valid requests by public authorities.
• Business Transaction: If Rizer Inc. or our subsidiaries are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.
• Other Cases: We may also disclose your information:
– To our subsidiaries and affiliates;
– To contractors, service providers, and other third parties we use to support our business;
– To fulfill the purpose for which you provide it;
– For including your company’s logo on our website (if applicable);
– For any other purpose disclosed by us when you provide the information;
– With your consent; or
– If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Rizer Inc., our customers, or others.
Security of Data
The security of your data is important to us. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Your Data Protection Rights Under the General Data Protection Regulation (GDPR)
If you are a resident of the European Union (EU) or European Economic Area (EEA), you have certain data protection rights under the GDPR. For more information, please visit https://eur-lex.europa.eu/eli/reg/2016/679/oj
We aim to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to know what Personal Data we hold about you or request its removal from our systems, please email us at support@rizer.io.
Under the GDPR, you have the right to:
• Access, update, or delete the information we hold about you;
• Request rectification if your information is inaccurate or incomplete;
• Object to our processing of your Personal Data;
• Request the restriction of processing your personal information;
• Data portability—receive your Personal Data in a structured, machine-readable, and commonly used format; and
• Withdraw your consent at any time where we rely on your consent to process your personal information.
Please note that we may verify your identity before responding to such requests and that some necessary data may be required for providing our Service.
You also have the right to lodge a complaint with a Data Protection Authority in the EEA if you believe our collection or use of your Personal Data violates the law.
Your Data Protection Rights under the California Privacy Protection Act (CalOPPA)
CalOPPA requires commercial websites and online services that collect personally identifiable information from California consumers to post a privacy policy that clearly states the information collected and with whom it is shared.
According to CalOPPA, we agree to the following:
• Users can visit our site anonymously;
• Our Privacy Policy link includes the word “Privacy” and is easily accessible on our homepage;
• Users will be notified of any privacy policy changes via our Privacy Policy Page; and
• Users may change their personal information by emailing us at support@rizer.io.
Our Policy on “Do Not Track” Signals
We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is enabled. Do Not Track is a preference you can set in your web browser to inform websites that you do not wish to be tracked. You can enable or disable Do Not Track by visiting your web browser’s Preferences or Settings page.
Your Data Protection Rights under the California Consumer Privacy Act (CCPA)
If you are a California resident, you are entitled to learn what data we collect about you, request deletion of your data, and instruct us not to sell (or share) it. To exercise these rights, you can ask us:
• What Personal Data we have about you (including:
– The categories of personal information collected;
– The sources from which we collect your personal information;
– The business or commercial purposes for collecting or selling your personal information;
– The categories of third parties with whom we share your personal information;
– Specific pieces of personal information we have collected;
– A list of categories of personal information sold and the categories of any other companies to which it was sold (or a statement if none have been sold); and
– A list of categories of personal information disclosed for a business purpose, along with the categories of any other companies with which it was shared).
• To delete your Personal Data. If you request deletion, we will delete your Personal Data from our records (and instruct our service providers to do the same), with the understanding that some information may be retained through de-identification. Please note that deleting your Personal Data may impact your ability to use certain features of the Service.
• To stop selling your Personal Data. We do not sell or rent your Personal Data to third parties. You are the sole owner of your Personal Data and may request its disclosure or deletion at any time.
Please note that you can exercise these rights up to twice within a rolling twelve-month period. Requests should be sent to: support@rizer.io.
For more detailed information, please visit the official California Legislative Information website. The CCPA took effect on 01/01/2020.
Service Providers
We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and, when appropriate, via email and/or a prominent notice on our Service prior to the changes becoming effective. The “effective date” at the top of this Privacy Policy will be updated accordingly. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
• By email: support@rizer.io